Our Services
Bring out the best research from your team
About Drill Bit Labs
Our expertise is informed by theory and practice
Testimonials
"Lawton Pybus was my research team lead. For many years, he and his team provided turn-key research at T-Mobile. He provided regular status reports and led weekly planning meetings. I liked too that Lawton kept an even keel. He knew his experience, knowledge, and team could deliver. He had a can-do attitude; yet, knew what was realistic and to push back gently when it was not feasible. When blockers or challenges came up, Lawton was quick to suggest solutions that got us unstuck."
Hugh McLoone
Sr. Manager, UX Researcher, T-Mobile
"With his experience and expertise, Thomas is able to balance the macro and micro-level decisions important to building any research practice at any company. From driving UXR strategy toward high-leverage business objectives, to diving into the weeds as needed in order to guide moderation guides or detailed analysis plans. I’ve always found him an absolute joy to work with, knowledgeable of both the craft and the business, and always astute in his ability to effectively coach others."
Devin Harold
Head of Design Research, Capital One
Ready to drill deeper?
Contact us today to discuss how we can partner with you to create exceptional user experiences and achieve your business goals.